Returns and Exchanges
RETURNS & EXCHANGES
We will gladly accept returns or exchanges on full-priced items returned in their original unworn, unwashed condition with all tags intact.
Our ONLINE return policy is: Non-sale items need to be unworn with tag and shipped back to the store within a week for a refund. Sale Merchandise, Intimates and Jewelry are final.
Refund: Your refund will be processed immediately upon receipt of item and will show up in your bank account in 3-5 business days.
In-store purchases will accept returns within 10 business days. Sale Merchandise, Intimates and Jewelry are final.
- Shipping and handling charges are not refundable. In cases of FREE shipping promotions, we may need to collect return shipping costs. Case by case basis.
- All sale items are final sale and not eligible for return, exchange or store credit.
- We do not accept returns of swimwear and undergarments.
- All special orders, custom and one-of-a-kind pieces are final sale.
- Online orders may be returned to any store location within the approved return window.
- Purchases made prior to sale markdowns are not eligible for a price adjustment.
- Promotional discounts cannot be applied to a “Final Sale” purchase.
- Promotional codes must be applied at the time of checkout and cannot be retroactively applied.
- CCC is unable to accommodate requests to price match other retailers or offer price adjustments once an order has been placed via our website.